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Business owners didn’t expect direct mail to do this.

Local shop or national franchise, we mail your offer to new movers, birthday households and the neighborhoods around you. Every card is tracked, so you see exactly who came in.

Local favorites and national brands. Same result.

Little Caesars pepperoni pizza, direct mail case study

LITTLE CAESARS

8.6%

response across 20+ stores

Franchise

J.B. Alberto's Pizza logo, direct mail case study

J.B. ALBERTO'S

3 to 4

new customers every day since 2017

Local pizzeria

Dutch Bros direct mail marketing case study

DUTCH BROS

500%+

return on investment

Franchise

Kabat's Ace Hardware new mover direct mail case study

KABAT’S ACE HARDWARE

$17k+

in additional sales

Local hardware store

What Our Town Direct Mail does

We help businesses nationwide reach new movers and targeted households through measurable direct mail. We specialize in new mover marketing, birthday mailings, targeted postcards, neighborhood saturation mailings and customer acquisition programs for restaurants, hardware stores, grocery stores and other local businesses and franchises. Every campaign is built around your business, your market and your growth goals.

Four ways we bring you new customers
New mover postcard and welcome offer for Celina Ace Hardware, mailed to families who just moved in

NEW RESIDENTS

Reach families right after they move in, before they pick their regular spots.

Personalized birthday postcard for Raceway Express Car Wash with a birthday gift offer

BIRTHDAYS

A gift with their name on it, mailed in their birthday month.

Neighborhood saturation postcard for J.B. Alberto's pizzeria with daily specials and coupons

NEIGHBORHOOD SATURATION

Mail every home in the neighborhoods around you at once.

Targeted mailing postcard for Smith and Edwards with a $10 off coupon for households most likely to shop there

TARGETED MAILING

Pick the households most likely to become customers by income, family, interests and more.

Why it works
Welcome to the neighborhood postcard for Grimaldi's Pizzeria with a $10 off new mover offer

THE RIGHT MOMENT

New movers haven't picked favorites yet. Birthday households are already planning to celebrate.

Our Town America housewarming welcome package with a free pizza gift certificate from Pete's Pizza

THE RIGHT PEOPLE

You only pay to mail households that fit your business, a few minutes from your door.

New mover postcard for Playa Bowls offering one free bowl or smoothie, tracked with a redemption code

PROOF, NOT GUESSES

Every card has a tracking code. Most clients land around 8 to 9% response.

Thank you for visiting postcard from Pete's Pizza with a $10 off second visit offer

A SECOND VISIT

A thank-you postcard with a second offer turns a first visit into a regular.

Susan Nagi, owner of Our Town Direct Mail

MEET SUSAN
Five minutes with her, and you may have a friend for life.

Susan Nagi owns Our Town Direct Mail, an Our Town America franchise with territories in Arizona and Nevada. With more than 30 years in print, direct mail and customer acquisition, she works with businesses nationwide to build campaigns that reach the right customers.

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She loves getting to know a business, figuring out what will move the needle, and building a campaign that makes sense for it.

Questions, answered

What does Our Town Direct Mail do?

We get new customers in your door. We mail offers to the people most likely to become regulars: new movers, birthday households and targeted neighborhoods around your business.

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Isn't direct mail expensive?

It can be when you mail everybody. We don't. We target the households most likely to respond, so your money goes to people who can easily turn into regular customers.

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Do you only work in Arizona and Nevada?

No. We mail for businesses all over the country. Our Little Caesars stores alone stretch from Tennessee to Oregon.

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How do you track results?

Every offer has a tracking code, so you see how many people came in from each mailing. If we connect to your POS system, we can also show what they spent.

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What response can I expect?

It depends on your industry and your offer. Most of our clients land around 8 to 9%. Restaurants often run higher. Healthcare usually runs lower, but each new patient is worth a lot more.

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How much does it cost?

It depends on who we're reaching, how many households are around your location and how much you mail. Book a call and we'll put together numbers for your market.

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Is there a setup fee?

Usually a one-time $150, which covers the design of your first two pieces. More complex projects can vary.

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How long is the agreement?

Six months to start, then month to month. One month of movers is too small to show a real return.

Let's see what's possible near you.

We'll look at your area and put together real numbers for your market.

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