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CASE STUDY · HIBACHI RESTAURANT · MERIDIAN, ID

Izumi Japanese Steakhouse

23 months of birthday mail, 4.4x return

837 birthday parties walked through the door at Izumi, and every one of them was tracked.

Sushi and sashimi platters at Izumi Japanese Steak House, Meridian Idaho, birthday direct mail case study

4.4X

RETURN ON SPEND

837

BIRTHDAY REDEMPTIONS

6.1%

RESPONSE

$83

AVERAGE CHECK

Meridian, ID · Hibachi restaurant · Birthday Club postcards · 23 months

The whole table comes with them!

Hibachi and birthdays just go together. It’s a night out built for a group, and a group usually means somebody’s celebrating something. Izumi Japanese Steak House and Lounge in Meridian, Idaho wanted a way to reach those birthdays before anybody else did.

 

So we put them on our Birthday Club program and tracked every single redemption for 23 months. Here’s what happened.

The Opportunity

Izumi wanted to reach local families right before the big day, while they were still deciding where to celebrate.

 

  • 23 months tracked

  • 837 birthday parties

  • 6.1% response rate

The Strategy

We enrolled Izumi in our Birthday Club program, timed to land before the big day, not after. A birthday gift certificate isn’t a coupon, it’s an invitation.

 

  • $83 average check

  • 37 birthday parties a month

  • $3,000 a month in tracked sales

The Results

We tracked this one for 23 months straight, not a single good quarter cherry picked to look nice. Izumi put in $15,840 and got back $69,332 in tracked sales. That’s $53,492 in sales the restaurant wouldn’t have had otherwise.

 

Every month, like clockwork, about 37 birthday parties walked through the door.

 

Birthdays were the number one reason people went out to eat in 2025.* Izumi built a program around that fact, and it’s paid for itself almost four and a half times over, tracked to the postcard.

 

That’s what a birthday program should do. Bring in the whole table, every single month.

 

*Source: OpenTable, 2026 Diner Trends.

$53,492

in sales above the cost of mailing

37

birthday parties walking in every month

Questions Owners Ask

Does birthday mail work for a hibachi restaurant?

Yes. Over 23 months, Izumi’s birthday postcards brought in 837 redemptions, a 6.1% response, and $69,332 in tracked sales on a $15,840 investment. That’s a 4.4x return.

 

Why birthday mail instead of a regular coupon?

A birthday gift certificate isn’t a coupon, it’s an invitation. People celebrate with friends and family, so a birthday redemption brings in the whole table. Izumi’s average check on a redemption was $83.

 

When should a birthday postcard arrive?

Before the big day, not after. We time the postcards to land while families are still deciding where to celebrate, so your restaurant is the first place they think of.

Want results like Izumi?

Let’s look at how many birthdays are coming up in your area every month.

Izumi Japanese Steak House logo with sushi platters, Meridian Idaho birthday mail client

More ways to reach your neighbors.

Three programs that put your offer in the right hands.

Sample restaurant neighborhood saturation postcard

Saturation Mail

Every home in the neighborhood around your restaurant. Great for grand openings, a new menu or just getting your name out there.

Sample Native Grill and Wings half birthday postcard

Birthday Mail

A birthday gift from you, right before their big day. You reach a new audience every month, and birthday visits tend to spend more.

Sample Grimaldi's Pizzeria new mover postcard with a welcome offer

New Mover Mail

A welcome gift from you, right after they move in. Be the first place new neighbors try.

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An independently owned Our Town America franchise, welcoming new neighbors since 1972.

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