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PRIVACY POLICY

Your data is secure with us and we will not share or sell it with third parties for marketing and promotional purposes.
Contact: List

Last updated: October 2026

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Caravel LLC, doing business as Our Town Direct Mail and part of the Our Town America system, runs this website. This policy explains what information we collect, how we use it, and the choices you have.

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What we collect

  • Information you give us: your name, business name, email, phone number and anything you write in our contact form, when you book a call, or when you call, text or email us.

  • Basic website data: pages visited, browser type and general location, collected through cookies and our website platform’s analytics.

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How we use it

  • To answer your questions and follow up on your request.

  • To schedule and hold calls.

  • To plan, run and report on your direct mail campaigns if you become a client.

  • To send updates and offers you agreed to receive.

  • To improve our website.

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Who we share it with

We do not sell your information. We only share it with companies that help us run our business, such as our website host, scheduling tool, email and texting providers, and the Our Town America system that produces and mails client campaigns. They may only use it to provide those services to us.

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Text Messages

When you give us your mobile number and agree to receive texts from Caravel LLC (Our Town Direct Mail), we may text you about your questions, scheduled calls, campaign updates and offers. How often you hear from us depends on what you sign up for. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

We will not share your mobile number with third parties or affiliates for their marketing or promotional purposes. Your text opt-in information and consent will not be shared with anyone. Carriers are not responsible for delayed or undelivered messages.

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Email

You can unsubscribe from our emails at any time using the link at the bottom of any message or by contacting us.

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Cookies

Our website uses cookies to work properly and to understand how people use it. You can turn off cookies in your browser settings, though some parts of the site may not work as well.

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Keeping your information safe

We use reasonable safeguards to protect your information. No website or online service is 100% secure, but we take care with what you share with us.

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Your choices

You can ask us to see, correct or delete the personal information we have about you. Just contact us and we’ll take care of it. Depending on where you live, you may have additional rights under your state’s privacy laws.

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Children

Our services are for businesses. We do not knowingly collect information from anyone under 13.

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Changes

We may update this policy from time to time. The date at the top shows when it last changed.

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Contact us

Susan Nagi, Caravel LLC (Our Town Direct Mail)

480-678-1366

hello@ourtowndirectmail.com

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An independently owned Our Town America franchise, welcoming new neighbors since 1972.

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